COVID-19 FAQ

Hello Valued CSSC Players,

When the community is ready/able to 'sport' once again, we will be too! Until then, we are committed to doing our part in keeping Calgarians safe. We will use this page to relay important information on COVID-19 and how it impacts Leagues and Special Events.

Office Operations

We have temporarily modified office hours. New hours of operation are Monday-Friday, 8:30am to 4:30pm

While we always love to see our members, at this time we are not accepting walk-ins. You can still register and pay online, or call us and we can help you over the phone (403-244-7529).

Winter Leagues

At this time the season is suspended. The Club is working hard to provide final updates about the Winter season and will communicate with all players as decisions are made.

The Winter Season End party is cancelled, as gatherings of 50+ people are currently prohibited.

At this time we are still working this all out. When the suspension was announced, some leagues had started play-offs and some had not. This will be part of the final update communicated to all players.

Special Events

Official event status updates will be provided a minimum of two weeks in advance.

These are a list of currently cancelled events:

- Curling BonSpiel (Apr 4)

- Basketball Tournament (Apr 18)

- Indoor Volleyball Tournament (Apr 25)

Spring Leagues

We are holding onto hope for a Spring season. Our goal is to provide you with sports as soon as possible! At this time we are aiming for a May 25 season start. We will provide another update on the season start by May 05.

We will proactively issue refunds based on the Spring season format and length. If there is no season, players will get a full refund.

Yes, based on the new tentative May 25th start date both the Indoor and Outdoor deadlines have been moved to May 13.

All Payment Plan transactions schedule for March 25 and April 06 were already put on hold. If the Club is putting a hold on processing a scheduled payment plan transaction you will be notified a minimum of two business days before they are to be processed.

Yes. We have extended the Early Bird Deadline to April 06, which will allow players to register and utilize three-payment installments (1st payment at registration being 20% of team fees) until that date vs. a one or two-payment plan after the Early Bird period. Additionally, we have modified the payment schedule for this season for all registrations that occur between March 18 and April 06. Regardless of Indoor or Outdoor, all second payments will be processed on May 06. All final payments will be processed on June 01.

Yes, for all team fees over $400, a two-payment plan is available. The administrative fees have been removed, so there are not extra costs for utilizing the payment plan. At registration you will put down 50% and the final payment will be processed on June 01.

Regarding the Spring season, we will issue pro-rated refunds for all Spring leagues based on changes to format and season length, and will provide full refunds if the season is cancelled all together. We kindly ask for your patience in said refunds until a clear format has been determined. Currently, we are waiting for loans, grants and other financial assistance to commence and in the interim we would be very grateful for your understanding as we navigate these strange, new waters.