COVID-19 FAQ

Hello CSSC Community,

As you know, 'Team Sports' have been moved into Phase Two of Alberta's Relaunch Strategy, and our whole team here at the Club is so excited to get back to 'sport' with you! We are excited to get back to a 'new normal' and have been working around the clock to ensure we could bring sport back to our community in the right way. We ask for your continued patience as we adjust our policies for Summer league play. The information below will contain quick answers to your frequently asked questions. Please click the button below for full details on our 'Return to Play' action plan.

Office Operations

We are still operating with modified office hours. Hours of operation are currently Monday to Friday, 8:30am to 4:30pm.

While we are allowing players to come into the office, we do ask that you make an appointment first. Please do not come to our office if you are experiencing any COVID-19 symptoms, have recently return from travel outside of Canada, or have been in close contact with someone who has tested positive for COVID-19. Please use the hand sanitizer provided upon arrival and ensure you maintain a 6-foot distance from all staff members.

Upcoming League Play

Registration for the Summer season is currently OPEN and Summer leagues will begin on July 5th.

The Summer registration deadline is on June 29 @ 11:59pm. At any point during the registration cycle, Full Teams will be able to utilize a FREE three-payment plan, which allows teams to save their spot in the league with only a 20% deposit. For more details click here.

All registrations will be processed as normal, moving forward with a 8-week Summer season and a July 5th start. You can monitor your registration status in MyCSSC.

If you transferred your registration from the Spring to Summer season and were using a Payment Plan, the Club will be in touch as soon as possible with details on how further payments will be processed. No payments will be withdrawn until we have connected with captains to provide a payment schedule update.

If moving your Spring registration to a Summer league no longer works, you can request a full credit here.

To inquire about a refund, please email info@calgarysportsclub.com

We have created a Return to Play Guideline, which we will continuously update as more instructions are given.

To adhere to the cohort format for team play this Summer, divisions will be capped at 50 players. This means that some divisions may be between 4 and 6 teams, and roster sizes will be capped to ensure we do not exceed 50 players per division. Total teams on most nights will not be capped, we will just divide teams into smaller divisions than normal.

On June 23, 2020, the Club received confirmation from AHS that players should not be a part of multiple cohorts this Summer season, while we are in Phase 2 of the relaunch strategy. If you have not yet registered, please keep this in mind prior to your registration. If you have already registered and are a part of multiple teams, the Club will contact you directly with next steps.

Winter Leagues

All Captains and Individual registrants received an email on April 16 with an update. We did not take this decision lightly, but we are financially unable to provide refunds or credits for ALL missed games without deeply jeopardizing the chance of the CSSC’s long-term survival. After countless hours of deliberation and budgeting, we decided on a solution that provides credit to leagues that were hardest hit by the abrupt end to the season. For full details click here.

We are taking this opportunity to orchestrate a new Gift Card/SSC Credit system that will be way more user-friendly. We are currently working on completing this integration, and will issue the credits as soon as we can. We expect that you will receive your credits in time to use for your Summer or Fall registration.