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Player Relations Coordinator (PRC)

Full-Time Position

Reporting to the Managers of Operations, join our hard-working office team and help us run successful leagues year-round! This is a full-time position where the candidate will be involved in many areas of the Club. The main focus will be sportsmanship, facility management, beach volleyball program management, team statistics and sub-divisons, and assisting our management team on various projects. The Player Relations Coordinator will have a significant impact on our players’ experiences and we be an essential part of ensuring leagues run smoothly each day.

Start Date: November 2026

Hours: Full-time hours (40/week) Monday to Friday; shifts typically scheduled between the hours of 8:30am and 7:00pm. Some evening & overtime work will be required during season start-ups (January, April, July, and September).

Key Responsibilities

Sportsmanship:

  • Review all game reports, comments and online submissions for sportsmanship issues

  • Assist the MLO and office with sportsmanship decisions

  • Visit teams/players with sportsmanship issues at their games and report back to the Club

  • Ensure sportsmanship issues are documented in the sportsmanship tracker

  • Input all sportsmanship issues into the tracker

  • Follow-up with teams via e-mail and phone with decisions and consequences

  • Manage the Integrity Cup, Hall of Fame, and Team of the Week programs

Facility Management:

  • Visit facilities before and throughout each season to ensure standards are upheld

  • Maintain and re-stock sports equipment at all facilities

  • Update facility descriptions as necessary

  • Scout/re-rate facilities 

  • Assist the Facility Manager of League Operations and office with any other facility items

Beach Volleyball Program Management:

  • Recruit and manage Beach Volleyball Coordinator (BVBC) staff seasonally

  • Manage bi-weekly payroll of BVBC staff

  • Assist in seasonal set-up and take-down of beach volleyball facilities

  • Reinforce high standards of conditions at beach volleyball facilities

  • Propose and undertake beach volleyball facility improvements

Statistics and Sub-Divisons

  • Monitor team registrations throughout a cycle and move teams as required to place teams in an appropriate division

  • Send surveys to new teams to receive documentation on skill level

  • Place teams in sub-divisions where required based on previous results and survey results

Key Requirements

  • Degree or diploma from a recognized University or College

  • Previous customer service experience

  • Conflict Management experience is an asset

  • Strong written and verbal communication skills

  • Respectful, Team player

  • High Organization

  • Coachable

  • Personable

  • Driven and goal oriented

  • Ability to multi-task

  • Flexible with work schedule; able to work a variety of shifts as required

  • High level of computer competency with Microsoft Office suite (Outlook, Word, Excel)

Compensation

Wage Wage

  • $46,000 base salary

  • Annual Raises

  • Comprehensive Group Health Benefits Package w/ Blue Cross

  • Annual Wellness/Health Spending Account

Perks Perks

  • Unlimited Free Play with CSSC

  • Company team bonding events

    • Staff parties, trips, flames tickets, and more!

  • Casual Dress code

  • Free parking

  • Professional Development Training

  • Sport & Rec Management experience

The Company

The Calgary Sport & Social Club was founded in 1996 based on a rising need: adult Calgarians love to play sports and have fun! The goal of the CSSC is to encourage as many people as possible to ‘get in the game’. Whether players have no skill, or a lot of skill, as long as they want to join in the ‘fun-first, winning-second’ mentality, they will fit right in! With a large variety of leagues, tournaments and events throughout the year, the CSSC offers something for everyone.

Apply Now

  • All applicants must complete the online pre-interview form. Please upload your resume and cover letter when prompted.

  • Please direct cover letter to Conner Langen, Facility Manager of League Operations

We look forward to hearing from you!